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Untangling it: a case study for Imagine, Act & Succeed

Who are Imagine, Act and Succeed?

Registered charity: Imagine, Act and Succeed help vulnerable people to maximise their quality of life, offering support in learning disabilities, mental health and elderly care.

They capture and retain sensitive data as an integral part of day to day operations, so it’s imperative a secure IT system and plan is in place.  Partnering with a trusted organisation is a critical decision.

Why Clever IT?

Loraine Nuttall, Head of Business for Imagine, Act and Succeed shares her feedback: -

“We work within the social care sector and so it’s important for us to have a trusted IT team at hand that we can rely on.
The approach Clever IT take is great, they are very responsive, approachable and easy to deal with. Unlike other IT companies, they explain everything in practical terms, with minimum IT jargon.
Clever IT understand that a key part of our work is that we require 24/7 access to files in order to protect the people we work with. On the rare occasion that we experience difficulties and our system goes down, Clever IT are there to rectify the situation and get us back online as quickly as possible.
Since working with Clever IT they have taken the time to understand how our business functions, tailoring IT solutions to our business needs and requirements, helping us to progress and modernise our systems, whilst being mindful of our budget.
The best part about working with Clever IT is that they are friendly, helpful and easy to deal with – we really feel like they have our best interests at heart and we are looking forward to continuing working with them”

Ben Griffiths, Managing Director says:

“For us it’s not just about the tech. It’s about taking the time to help. Which is why everything that we do at Clever IT is focused on making your business and IT systems cost efficient.  We understand that making the decision on which IT organisation is the right fit for you can be challenging, how do you know they will deliver, have the commitment and skill set required to support your growing business needs?  

Understanding our clients is where we pride ourselves, taking the time to learn and understand the business and requirements is vital and helps us ensure we deliver a relevant and responsive service to support clients.  We enjoy working with the team at Imagine Act and Succeed and supporting this great charity.”

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Passwords are a #security measure and need to be kept secret for a reason. At Clever IT we love to make things easy… https://t.co/Cn4lCNAiuK